Helldivers 2 server issues cause reward payout issues, prompting emergency server maintenance

A pause in the carnage.
Automaton planet in Helldivers 2
Screenshot by Dot Esports

Helldivers 2‘s launch was a massive success, but the hype train ground to an abrupt halt on Feb. 11 as players all around the world experienced server connection issues and problems with getting their expected end-of-mission rewards. To solve the issues, the developers announced a server maintenance period from 12pm CT on Feb. 11, which concluded by 2pm CT, with the situation resolved.

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While Helldivers 2 has had a strong start, many players (primarily PC users) have run into persistent server issues relating to Quickplay since its release. We have also experienced the issuer on PlayStation, pushing us out of the server and back into the main menu.

The error reads “Failed to connect to server,” but with continual button mashing, we managed to return to my Super Destroyer and continue playing. Luckily, I wasn’t the only one to bypass this error. The missions are beginning to fill again, but for how long? The developers’ Reddit post explains the issue as follows:

“Hi everyone,

A little update regarding our server related issues. The current biggest issues are the game not dishing out rewards properly at the end of missions accompanied with the reoccurring login failures.

This is very important for us to fix as soon as possible and as such, we’ve decided to perform server maintenance in about 2 hours (7pm CET / 10am PST / 3am JST).

As always when making changes in a live environment, we need to address this with caution and monitor the situation closely.

The dedicated Arrowhead team will be on standby to take action immediately if we see negative effects on the player experience.

Note that during this maintenance we expect there to be larger disruptions to the servers for a limited period of time. Sorry for the inconvenience that this may cause.

Thanks again for your patience, and let’s get our Helldivers back in action!”

A follow-up update came a few hours later, signifying a successful resolution:

“Connecting to the servers should be much smoother now, and we are seeing players getting into the game again. Thanks for your patience!”

If you are having issues connecting to Helldivers 2 servers, here is how you can figure out if the game is down and how to check server status.

With the planned maintenance later today, you should expect more connection failures in Helldivers 2 until Arrowhead has fully fixed the current server issues.

Author
Luci Kelemen
Having made a career out of writing about video games as early as 2015, I have amassed a track record of excellence since then in covering a wide variety of subjects from card games like Hearthstone and MTG to first-person shooters, business, chess and, more. Unsurprisingly, if I'm not busy writing about one of them, I'm probably playing them.
Author
Hadley Vincent
A Psychology graduate trying to find the meaning of life through gaming. An enthusiast of indie horror and anime where you'll often find them obsessing over a great narrative and even better twists that M. Night would be jealous of. Their shocking twist? "The Last of Us II is a masterpiece."
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